Quickly Get Help With Your Account

 

Call Us

Phone - 972-720-9000 - 9am-5pm CST; M-F
Phone - 972-720-9045 - 9am-5pm CST; M-F (Trust Services clients)

The phone is immediately answered by client relationship managers during normal business hours, otherwise calls will be prompty returned the following business day.

Email Us

Email ib_help@tbank.com
Email trust-support@tbank.com (Trust Services clients)

The support email addresses are monitored by client relationship managers during normal business hours, otherwise email will be prompty returned the following business day.

Note: Using the email addresses above via your web browser is not completely secure. Please do not include any confidential, personal or account information when initiating the email from here.

Fax Us

Fax - 972-720-9025

Automated Telephone Banking

1-972-720-9020 - 24 hours; 7 days a week

To report a Lost/Stolen Debit Card

1-800-500-1044 - 24 hours; 7 days a week

To report a Lost/Stolen Credit Card

1-800-367-7576 - 24 hours; 7 days a week

To report a Lost/Stolen Gift Card

1-800-327-0053 - 8am-5pm; M-F

 

Write Us

T Bank, NA Customer Service 16000 Dallas Parkway, Suite 125 Dallas, TX 75248